2023.04.19
As a manager you strive to create the right balance of giving direction and autonomy to your team.
In the fast-pace of the workweek, it’s easy to forget that you are responsible for fostering the conditions conducive to them working autonomously.
Delegating is not the same as assigning work and stepping back.
While delegating ultimately gets some work off of your plate, you do need to do some upfront thinking before that.
At a minimum, think through the following and then clearly communicate it to the delegee. This really shouldn’t take you longer than 5 minutes to sketch out. During your delegation conversation you can add details if needed.
And one additional question for you to consider in advance:
During the delegation conversation, you should also ask:
No one does this on purpose, rather it emerges based on how certain types of behaviors are treated.
For autonomy to have the desired positive effects on your team of increased engagement, job satisfaction, and productivity, staff have to feel psychologically safe.
Safe to ask questions, challenge assumptions, and offer insights.
And above all, safe to make mistakes.
A culture where failure is not an option or new/different ideas are dismissed is unhealthy and stifles innovation and creativity.
Questions to ask yourself:
Autonomy isn’t autonomy if you reinsert yourself into the work.
It’s tempting to do something yourself if it isn’t being done fast enough but this is counterproductive in the long run.
If for some reason you really do need to take something back, clearly communicate to all involved that it is for a truly extenuating circumstance and why you taking it on is absolutely necessary.
A more subtle form of interference comes from you sharing your perspective on decisions or approaches that others are taking instead of reaffirming your support of the employee who is doing/leading the work.
Don’t share how you’d have done something differently or have a different opinion on it. “Elizabeth is overseeing [issue X] so I support her discretion/approach/handling of it.”
Staying apprised of progress is important but it can hamper productivity if you are too involved.
This can look like asking for too many updates or too many details.
Be judicious with what actually requires your review, feedback, or approval and at what stage. Maybe you want to see a first draft of something to check it is going in the right direction (that your delegation instructions were clear) and then you don’t need to see it again until it is a final draft.
Are you making any of the mistakes above? No judgement if you are.
In fact, this can be a great opportunity to model to your team what it looks like to be a leader who is reflective and intentionally grows. You could share that you’ve realized you’re not doing as well as you want to be regarding fostering their autonomy and you are making a change.